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Desi-Planet Social Networking
Welcome to Desi-Planet... PEOPLE COMMUNITY BLOGS
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.frequently asked questions
Accounts
I just signed up. Why can’t I log in?
Once you’ve signed up with the correct information, you should receive an email which activates your account. If you didn’t receive it, check your junk mail folder.

How do I edit my info and picture?
You can edit your profile from the “Profile Edit” tab on the homepage next to the “Update” tab. From there you can edit your profile, address, etc.

To edit your photo click on the Photos/Videos tab on the Profile Edit page. If you have a photo you only want some people to view, you can restrict viewing access by putting a View Password on it.

How can I change my login email address?
Go to Your Account (top right link next to Help and Logout) and click on the Personal Info & Email Address section and make your changes there.

How do I disable email notifications?
Go to Your Account (top right link next to Help and Logout) and click on the “Communication Settings” tab. You can specify how DP communicates with you.

How can I delete my account?
We’re sorry to see you go. Please email us at support@Desi-Planet.com with your concern.

How do I change my name?
Go to Your Account (top right link next to Help and Logout) and click on the Personal Info & Email Address section and make your changes there.

How do I log out?
The securest way to log out is by clicking on the 'Logout' menu button. However, simply by closing down the browser will automatically log you out within a few minutes (if you clicked the remember-me checkbox, then it will automatically re-login so you HAVE to logout to be safe). From a public terminal, it's best to click on the Logout button.

Password
How do I change my password?
Go to Your Account (top right link next to Help and Logout) and click on the Personal Info & Email Address section and make your changes there.

I forgot my password. How do I get it back?
Please go to the forgotten password page and fill out the required information. We will email you your password.

Are there any restrictions on Desi-Planet passwords?
Passwords must be at least six characters long, and cannot contain symbols, only words and numbers.

Wall (Guestbook)
Who can write on my wall?
By default, anyone can write on your wall/guestbook. Go to your account (top right link next to Help and Logout) and click on the “Communication Settings” tab. You can specify if you want only friends to write on your wall or if no one at all.

Who can see my wall?
If your profile is set so that anyone can see it, then they will be able to see your wall. Go to your account (top right link next to Help and Logout) and click on the “Communication Settings” tab. You can specify if you want only friends to see your profile, or only people in your groups.

Can I delete wall post?
Yes, to delete a wall post, click on the grey X image under the person’s profile image on the left side of their message. You cannot delete your entire wall at once, you have to click each message individually.

Friends/Fans/Favorites
How do I add a friend?
If they are not a member, invite them.

If they are a member, go to the person’s profile, then click the “Add me” post-it to add them and add friend details when prompted so they recognize you. They will appear as a 'favorite' for you, and you will appear as a fan of them (in their network list). If they click and confirm you as a friend, then you will become mutual friends.

How can I delete a friend?
Go to your Network page and click the grey X image next to their name to delete them from your list.

How do I block a person?
When viewing a person’s profile, click on the “Block me” post-it to block them from communicating with you and removing them from your Fan page. They will be able to see your profile if you have set it as viewable by anyone/public.

How do I cancel a friend request?
Go to your Network page and click on the “My Favourites” tab. Click the grey X image next to their name to delete them from your list.

If I remove a friend will they be notified?
No. But they will see that you are not a mutual friend anymore and they will be reverted to being a Fan of you.

How do I add friend details?
You can add details of your friendship right when you add them. You can also edit these details later from the Network link on the top header.

How do I invite friends to Desi-planet?
Click on the Invite Friends! link on the bottom of the page. You can also import email addresses from your email accounts: AOL, FastMail, GMail, Hotmail, ICQ, IndiaTimes, Lycos, Rediff, and Yahoo.

What are fans?
Fans are users who are not mutual friends. When you add someone, you are a fan of them until they accept your friendship to make it mutual. Fans are listed in the tab “Fans” next to the “Top Friends” tab.

How can I hide my friends / fans / group-memberships?
You cannot hide your fans or friends individually, but you can limit who can see your network entirely (friends, fans, and group memberships) by editing your Communication Settings under Your Account (top right link next to Help and Logout) and changing the setting for friends/fans/groups.

What can my fans see on my profile?
Fans can see whatever you show the public – if you limit your viewers to only friends, then fans do not see anything other than what the public sees. Fans cannot see more than what your profile’s public view shows. Currently, blogs are always public and anyone can view them.

What can my friends see on my profile?
Friends can see whatever you show the public and anything you restrict to friends only (such as your network and various picture/media uploads).

Messages
Can I send a mass message to more than one person?
Yes, when you are composing a message (click the Write! Tab in your Mailbox) just write the names of the people you want to send the message to, separated by commas.

If someone sends me SPAM mail?
You can 1) block the person so they cannot do this again. You can also report them to us by using the feedback box on their profile page. We strive to keep all mail spam-free and work to remove users abusing this.

Photos
Who can see my photos?
When you initially upload photos, anyone can see them. See the 'Limit who sees my photos' below to limit who can see them.

How can I limit who sees my photos?
On your profile, click on the Edit tab next to the Photos and Videos tabs. You can restrict viewing of your photos 2 ways:
- Friends-Only Album: Any photos in this album can only be seen by mutual friends of you. The thumbnails have a dotted line around them. You can select the check boxes next to the photos you want to make friends-only by selecting “Put it in Album: Friends Only” on the drop down list.
- Password: You can set a password for the photo. Click on the photo thumbnail from your media-editor and set the password.

How many photos can I upload?
The number of photos you can upload is unlimited.

Can I tag other people’s photos?
For now, you can only tag your own photos.

How can I see all the comments on photos I’m tagged in?
If you have all your media comments turned on, you will get emails notifying you about that.

Blogs
How do I create a new blog post?
There are 3 places you can get to your blog-posting page. From the Homepage, click on the “Blog Post” tab to write a new blog entry. Also, from the Blogs section there is a button for 'New Blog Post'. And finally a mini-blog-post box exists on your profile page.

Who can view my blog entries?
Currently, all blog entries are viewable to the public and cannot be made friends-only.

Advertising
How can I get my ad on Desi-Planet?
Desi-Planet.com commands the attention and goodwill of members with a desire to spend. This is the ideal place to bring brands to young consumers. Advertisers, please request a media kit by emailing us at advertising@Desi-Planet.com

Other / Abuse
I saw something inappropriate online! Now what?
We strive to keep Desi-Planet.com safe and friendly; your most effective way to voice concern is by clicking on the Feedback tab next to the user’s name. That way we know what to review and take action. But please note: we are not responsible for what is online and expect maturity from our members (this is covered in the Terms of Use).

What browsers does Desi-Planet support?
Desi-Planet uses advanced web 2.0 technologies and thus unfortunately is too slow or does not work on older browsers. We actively support the following browsers:
- Safari 3.0+
- Firefox 2.0+
- Internet Explorer 6.0+

I need more info... My question isn't answered!
No problem -- contact us anytime. Use the contact-us box on this page (at the top-right). Our support email address is support@Desi-Planet.com but due to volume and especially spam, we cannot guarantee seeing your email. The contact-us box will by-pass the spam problems. Please review all help documentation before writing.


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